TroubleShoot/Repair

DISCLAIMER: The information contained herein has been documented only after hours of research and trial by the author of this page. There is no guarantee that these procedures will work for other individuals. Please read the links on this page before performing the procedures yourself.

Computer Crash/Bluescreen

If your computer shuts down unexpectedly while in sleep or hibernation mode, you may end up with the bluescreen when you turn your computer back on and you may not be able to log in normally. In order to be able to log in normally, you may do the procedure below called "clean boot".

First read Microsoft's directions at http://support.microsoft.com/kb/331796 then proceed with the following:

To start the System Configuration Utility:

Go to the command line at start menu

Step 1: Type msconfig.exe at command prompt and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

Step 2: Configure Selective Startup options.

1. In the System Configuration Utility dialog box, click Selective Startup on the General tab.

2. Click to clear the Load Startup Items check box.

*Note: The Use Original Boot.ini check box is unavailable.

3. Select the Services tab.

4. Select the Hide All Microsoft Services check box.

5. Select Disable All, and then click OK.

6. When you are prompted, click Restart.

This repair applies to Windows 7, if you use a different version of Windows, please visit Microsoft for more details at http://technet.microsoft.com/en-us/library/cc750081.aspx. 

Unless your computer has more complex problems, this should work. It did for me.

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For Linux Users:

Linux Grub Screen Lockout

If your computer is stuck on the "grub" screen, you need the correct commands to get out, first type exit, if that does not work, try the following:

grub> unhide  (hd0,0)
hide (hd0,1)
rootnoverify (hd0,0)
chainloader +1
makeactive
boot

This will bring your computer back to the boot up screen.

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Dual Boot Linux and Windows

If you have both Linux and Windows operating systems on the same computer without the virtual machine to separate them, and you want to configure the default host or guest operating system at boot up:

From Linux menu:

Applications

System tools

Terminal

then type su -c "gedit /etc/grub.conf"

Enter your root password

Default = enter the number for the default OS at boot up: 0 for Linux Fedora or 1 for Windows.

Timeout = enter the number of seconds you want to pass before you can change the boot up OS, e.g. 5 seconds.

SAVE.

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Browser Connection Problems

If you get an error message that says "Internet Explorer cannot display web page" when you try to connect to a browser, these procedures may help take care of the problem.

First, make sure that your router and modem are connected and functioning.  You may want to disconnect the power for about ten seconds then reconnect.  If you still have the same problem after restarting your computer, follow the below procedure:

Start Internet Explorer.

On the Tools menu, click Internet Options.

Under Browsing history, click Delete.

Select the check box next to Preserve Favorites website data.

Select the check box next to Temporary Internet Files.

Select the check box next to Cookies.

Select the check box next to History.

Select the check box next to Form data.

Select the check box next to InPrivate Filtering data.

At the bottom of window, click Delete.

Close Internet Explorer, start Internet Explorer again, and then try to access the Web page.

For more information and details, visit http://support.microsoft.com/kb/956196.

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PC Hack and Virus Problems

My PC slowed down considerably and my browser had more popups, even with the popups disabled. The popups appeared to be from hackers and not regular advertising ads. I even saw my anti-virus software icon with a red "x" on it. It definately appeared to be some form of virus or hack invasion.

I checked my anti-virus quarantine log and there they were. The viruses, where they came from and the dates. I figured from the dates that this happened when I disabled some of the security features in order to take an online test for a job I applied for.

What I did to repair my PC was restore my system to the date just preceeding the date of the first viral infection. My PC problems disappeared.  The only extra things I had to do were to reinstall my anti-virus software, reset my Windows Firewall, and do a quick "clean boot". The procedure for the clean boot is noted above. My PC is back to running fast, with no unwanted popups.

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Automatic Internet Connection at Bootup

Windows 7 OS

If you have been manually connecting to the internet at bootup, these directions will enable your internet connection to be automatic.

At search, type services.msc then open services;

scroll down to wlan auto config, right click, stop service;

Navigate to:

C:\programdata\microsoft\wlansvc;

delete everything in this folder leaving only a folder called "profiles",

delete everything in the profiles folder except a folder called "interfaces";

delete everything in the interfaces folder.

Restart wlan auto config

connect to your wireless network,

enter your passkey;

ensure that the connect automatically box is checked.

Restart your computer, you should be connected automatically at boot.

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Thanks for visiting.  There will be more troubleshooting/repairs to come soon, I am sure.

Regards,
Tanya